Senin, 10 Februari 2014

Costco Return Laptop?

Q. So, on December 6, my laptop came in the mail. O'm wondering if, even though its bee 90 days, I can still return it. Thanks in advance!

A. This is from their website:
"The following must be returned within 90 days of purchase for a refund: televisions, projectors, computers, cameras, camcorders, touch screen tablets, MP3 players and cellular phones."

I suppose they include laptop among computers.

Here is their returns and refunds page:
http://www.costco.com/returns-replacements-refunds.html


Costco stores: 90-day return policy question?
Q. I bought a laptop at Costco about a month. It came with a 90-day return policy.

Within those 90 days, can I return the laptop and get my money back even though I used it?

A. Costco return policy from their website:
http://www.costco.com/Service/FeaturePageLeftNav.aspx?ProductNo=11204333
"Merchandise: We guarantee your satisfaction on every product we sell with a full refund.
Exceptions: Televisions, projectors, computers, cameras, camcorders, iPOD / MP3 players and cellular phones must be returned within 90 days of purchase for a refund."

It says nothing about conditions or limitations, so it doesn't matter if you used it, or even if you're returning it just because you decided you don't like the color.





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